Hitting the pause button is often not the path one takes. If your internal barometer is heightened, take a minute to breath before reacting. Find your ground and get centered. This isn’t the time to talk.
1. Take a moment to focus on the specific issue.
Blaming the recipient will only put someone on the defensive. Avoid attack mode and spotlight how it makes you feel, rather than what the other person is doing wrong.
2. When listening to a person’s point of view, don’t interrupt.
It’s a sign of respect when you give over the floor. You will have your turn to take the platform. So practice patience.
3. Ask yourself what the other person may be feeling.
Try to sense if this person is scared or feeling insecure. This will help you gain compassion and may give you the insight of what change they’re open to.
4. Handle your response with clarity.
Take action with solutions and remedies to a situation rather than generalizing.
Give thanks when that person has kept their cool. This will validate their efforts.
In the heat of the moment, we’ve all said things we wish we could take back and reacted in ways we wished we could disappear. (It’s discouraging when you fall short).
If you have, a good old fashioned sorry is putting your ego a side and eating humble pie. It’s incredible when someone delivers a sincere apology. It’s never too late to start over!
P.S. Be willing to start over and forgive. We all make mistakes.